Studio FAQs
We're looking forward to seeing you at London Broadcast very soon. Here is a list of our most frequently asked questions and useful documents to help you prepare.
Useful Documents to download
Location and Arrival
Where is London Broadcast?
London Broadcast is situated in western Marylebone, a short walk from Edgware Road, Marble Arch, Marylebone and Paddington stations. You can download a directions sheet here.
When can I arrive for my session?
We can guarantee entry to the studios up to 15 minutes before your scheduled booking. If you have guests, please remind them to avoid arriving earlier as we do not have a waiting area at the studios for very early arrivals. Please contact the studio team if you require earlier arrival.
Is Parking available on site?
There is limited on-street pay and display parking right outside the studio on Harrowby Street and surrounding streets. These spaces are not bookable in advance and have a time limit of 4 hours stay. They can be secured using the RingGo parking app. There are a number of multi-story carparks a short walk from the studio, such as ParkBee Marble Arch - Kendal Street.
Please note that London Broadcast sits on the border of the Congestion Charge zone.
General Studio FAQ
Do I have private use of the studios for my booking?
Yes, we guarantee exclusive use of the entire studio facility for the duration of your booking. This includes the conference room with a range of refreshments, snacks and tea/coffee.
Are you wheelchair accessible?
Unfortunately, London Broadcast is accessibility only via a stairway from the street level. We are looking at any possible option to make the site wheelchair accessible, but currently it is not possible to provide this access. Please contact us if you need recommendations for a similar studio in London that can accommodate your accessibility needs.
Can I bring my own furniture or props?
Yes, absolutely. We will happily accommodate any deliveries to the studio for your shoot. Please just be aware of our access points into the studio, as it does limit certain item sizes, especially sofas or cabinets. Very long or wide items might not be able to fit through the 2 doorways, which are 195cm x 71cm for the main entrance and 195cm x 72cm for the fire exit entrance. All items need to be carried down a flight of stairs into the recording area. Please contact us if you have any concerns and we will help you work out what is possible. Please see this link to view photos of the 2 access points and we recommend you also look at the studio floor plan.
Can I order catering through the studios?
Catering orders can either be made in advance or on the day through our Business Deliveroo account. For Deliveroo bookings, we pass around our iPad for clients to pick their food and drink options, with our recommendation being Pret A Manger. Delivery is normally 20-25 minutes after the order is placed.
For orders from our other recommended supplier, we will receive requests up to 15:00 on the day before bookings. For Monday bookings, advance orders should be received by 15:00 on the previous Friday.
Please outline any specific dietary requirements or requests at time of booking. Any food expense is added at cost to the final studio invoice.
What is the internet connection speed?
London Broadcast has 2 fibre internet connections. Our main studio line is a lease line from BT with a default 200mb/s upload and download speed, scalable to up to 1 GB/s as required. This is for studio use only.
Our guest broadband line is available to all guests via WiFi and is 100 mb/s download and 50 mb/s upload.
Do you have toilet and changing room facilities?
We have 2 individual cubicle toilets with private sink and washing areas. Deodorant, mouthwash, make-up wipes and fragrance is complimentary. The cubicles can be used for changing if necessary.
Where I can find more information about studio Membership?
Have a look at our Membership page or speak to a member of the studio team.
Cancellation and Rescheduling
What is your cancellation or rescheduling policy?
We understand plans can sometimes change. There will be no fee for cancellation, postponement or rescheduling of the booking with at least 3 business days notice.
Changes can be made online using the link in your confirmation email, or by contacting the studio team.
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Within 48 hours business days - 50% of the cost of booking will be charged.
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Within 24 hours - 100% of the cost of booking will be charged.
Studio Specifications
What is the capacity of London Broadcast?
The Conference Room can fit up to 8 people in. We recommend the optimum number is 6 people.
TV Studio A can accommodate up to 5 people seated in the studio. We recommend up to 4 people.
TV Studio B can accommodate up to 3 people seated. We recommend up to 2 people.
The Radio Studio can accommodate up to 4 people. We recommend up to 2 people
Across the entire facility, we have run previous sessions with up to 12 people on site. We recommend sessions of up to 8 people is the optimal capacity.
Is your studio soundproofed?
Of course! We have a cloakroom where you can leave your items. You have exclusive use of the storage.
What studio set-ups do you offer?
For full information on our different studios, please visit our studios page on the website, or look at some of our recent work.
Which cameras are you using?
London Broadcast has 2 fibre internet connections. Our main studio line is a lease line from BT with a default 200mb/s
How many cameras are included within the fee?
3 cameras (multicamera set-up) are included.
Can I read from teleprompters looking direct at the cameras?
Yes all of our teleprompters are 'over camera' so you will be able to read your script whilst looking directly at the camera lens. These are available across the studios apart from the Radio Studio.
I would like to have my logo or brand on a TV in the studio, can I do this?
Absolutely. Please send through your logo or brand information to studio@londonbroadcast.co.uk prior to your session and we will do the rest. If you have any particular requirement please let us know and we will prepare accordingly.
Are your lights colour adjustable?
The main studio lights are both dimmable and colour changeable between 5600K (Equivalent to Daylight) to 3200K (Equivalent to Tungsten lighting).
The LEDs lights are colour changeable using an RGB colour wheel.
What format should my graphics be for the TV screens?
For still graphics, we need them in 16-9 aspect ratio at 1920x1080 minimum. PNG is perfectly fine, or Adobe source files.
If it’s a video, we can transcode from any format. 1920x1080 minimum please.
For your logo, please send through in the highest possible resolution!
Recording
What are your camera recording formats?
Individual Cameras
PGM Mix
What are your audio recording formats?
Multitrack Audio
Backup Audio
Do I receive files with audio and video synchronised together?
There is a studio operator to live vision mix the feeds as a rough mix.
If you would like a dedicated vision mixer we can add one to the crew sheet.
Is there a video engineer present throughout the recording? Or is this an additional fee?
Our standard studio booking provides full use of the studio with a studio engineer to run your session. If you require additional crew, please reach out to us and we can adjust accordingly.
Do you offering editing and post production services?
Yes, we offer editing and post-production packages for content filmed at the studios. Please visit our services webpage for more information or contact a member of the team.
Can I record more than 1 episode of my content in my 2 hours session?
You are free to record as much as you want in your time. We advise 2 hours per episode as on average it tends to take over hour with re-takes and guest arrival - but every piece of content is different!
The key thing to watch is time. We don’t tend to worry too much about slight overruns if we have a free studio after, but if the sessions runs more than 10 mins after the scheduled finished time, the studio policy is to add the time onto the session cost (we work on hourly basis).
Payment and File Transfer
Are file transfers included in the cost?
Yes, there is no fee for data transfers of recordings.
How can I receive my files from the studio, and how fast?
For the fasters transfer, we recommend bringing a SSD card to the studio with you. We will transfer instantly after the recording session.
We can share footage via cloud transfers, using either Wetransfer or a Google Drive link.
Do you backup my recordings?
Yes, all recordings are kept on the studio server as a backup and archived. Please note that media training recordings are deleted as soon as file transfer is complete.
Can I pay by card on the day - or by card online?
You will receive an invoice from our team after your session. Our standard payment terms is 30 days. Payment can be made by bank transfer or by card. We do not take payment at the studios. All the information required can be found on the invoice.
All pricing excludes VAT. Please note that we are required to charge 20% VAT on all studio bookings, regardless of the location of the booking client.
Please let as know as soon as possible if you require supplier forms to be filled out as part of your payment processes.
What are the full company details?
Access Broadcasting® Limited (t/a London Broadcast)
Company number: 12082064 (Companies House).
VAT Number: GB326625306
Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
IBAN: GB92 BUKB 2018 9313 7109 12
The Barclays UK SWIFT (or SWIFTBIC) code is BUKBGB22.
Full payment details and card payment links can be found on your invoice.
Health & Safety, Security
Do you have controlled site access?
Yes, the main door to the studio operated on a locked 'buzzer' system. A RING doorbell is our intercom with anyone looking to gain access and also records any activity directly outside both entrances.
Is my data secure?
Yes, all data is held on our server and complies with UK Cyber Essentials. No data is ever removed from the studio under any circumstances. We have a specific policy for media training recordings - please contact us for more information.
Do you have Fire Escape routes and detection systems?
Yes, fire safety information is displayed in every room at the studios. There are multiple smoke and carbon monoxide detectors across the site, and 2 fire extinguisher points as well as a fire blanket.
Please contact us if you require specific information.
Do you have any first aid equipment?
Yes, it is located in the kitchen area of the building. Follow the signage in the studio.
Do you have multiple points of access?
Yes, we have 2 points of access into the studios.
Please contact our studio team to arrange security visits.
Do you air quality management systems?
We have a MAXVAC Medi 8 Air Purifier UV-C & HEPA with Variable Air-flow 800m3/h.